Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Julie C - BMW 120d M-Sport
" NO-ONE CAN BEAT THE SERVICE " - Five stars and more! What genuine people at Cottrell Motor Co Ltd. Absolutely no pushy sales. I will never buy another car from anywhere else and have recommended Elliott and the team to all my family and friends. Elliott found the car of my dreams at the right price. Thanks so much Elliott and Michelle.

Colin & Sharon - BMW Z4 M-Sport
Very soon after purchasing our BMW Z4 an internal engine fault unknown to the dealer surfaced rendering the vehicle undrivable,hurling my wife into a blind panic.It was at that point my faith in certain parts of the used motor trade was well and truly restored.One call to Elliott,without any salesman blah blah or dealer waffle, organised all works required to rectify quickly,without fuss or any extra expense.I assumed superb customer service was dead,but it is certainly alive and well in Warrington! The car is now running superbly and a credit to Cottrell Motor Co.We will obviously be returning for our next vehicle,again,many thanks Elliott. Colin & Sharon Stoke on Trent
Steve B - BMW 330d M-Sport Cab
" GREAT SERVICE AND EXTREMELY HELPFUL " - I was very impressed by Cottrell Motor Co of Warrington. I saw the advert, spoke to Elliott Cottrell for more details. Reserved the car with a small refundable deposit. I flew from Exeter to Manchester and took the train to Warrington and was met by Elliott Cottrell. The BMW 330d Convertible was just as good as the photographs suggested. Excellent clear and detailed photos and description of the car were an important part in deciding to visit the dealership. There was absolutely no pressure to buy. Elliott left me to get on and inspect the car and then answered any questions I had. I was able to complete the bank transfer, car insurance, road tax on the spot with ease. I have no hesitation in recommending Cottrell Motor Co. Their website is excellent and their high turnover of sales is proof of a faithful clientele and an excellent reputation.
Dr James Mckenzie-Hall - AUDI TT
" EXCELLENT CUSTOMER SERVICE " - I was very impressed by Cottrell Motor Co of Warrington. I saw the advert, spoke to Elliott Cottrell for more details. Reserved the car with a small refundable deposit. I took the train from London and was met by Elliott Cottrell at Warrington Banks Quay station and driven to inspect the car. The Audi TT Quattro coupe was just as good as the photographs suggested. Excellent clear and detailed photos and description of the car were an important part in deciding to visit the dealership. There was absolutely no pressure to buy. Elliott left me to get on and inspect the car and then answered any questions I had. I was able to complete the bank transfer, car insurance, road tax on the spot with ease. I have no hesitation in recommending Cottrell Motor Co. Their website is excellent and their high turnover of sales is proof of a faithful clientele and an excellent reputation. Thank You. Dr James McKenzie-Hall East Sussex.

John
" TOP SERVICE !! "... Having purchased cars up and down the country, I cannot speak highly enough about this dealership and Elliott in particular. I will definitely be purchasing again from him, and l live 4 hours away! You can deal with 100% confidence!
Nicky - MINI Cooper SD
"AMAZING SERVICE "... This is the first time I have ever brought a car online without seeing it first. Due to work commitments and the fact I live 117 miles away my other half discussed the condition of the car with Elliott. Due to his professionalism we had confidence to purchase the car without seeing it first. We arranged for the car to be delivered and I am very very happy with my purchase. The car is exactly as described on the website and by Elliott, in immaculate showroom condition, she is the perfect little pocket rocket. In the future when it's time to change my car I will be looking up Cottrell Motors again. Many thanks to those involved including the delivery driver for keeping me informed right up until the delivery at 7.15am
Cliff - Peugeot 308 Convertible
"Professional, Honest, helpful and Value" - I bought a Peugeot 308 Convertible, had conducted an in depth search country wide and travelled many miles visiting different car dealers most of which the descriptions did not match the adverts. What impressed me with Elliot of Cottrell Motor Co in Warrington was there was no hard sell, no rush to take my money, he was more concerned with me getting the car I wanted in the condition I wanted. When I arrived to view the car he had all the documentation laid out with the complete service history very efficient. The car was everything he had described in the advert. After inspecting the car I agreed to purchase it but asked for a new mot, change of a set of break pads and a small amount of stone chips to be rectified. I had travelled the best part of 3 hours to see the car, we shook hands to seal the deal and i picked the car up 2 weeks later, I have now had the car for approx a month and am very happy with it. Elliot I would like to thank you for an excellent car buying experience and I would recommend buying a car from your company to anyone looking for a high end car at a fair price. Regards Cliff

David - BMW 430d M-Sport
Excellent experience, from start to finish, travelled 160 miles to get a quality car. I was even collected from the train station. Would definitely use there services again.
Paul - Merc C350
" EXCELLENT SERVICE "... Elliott Cottrell is a pleasure to deal with. He had the spec of Merc I was looking for, and gave me a perfectly acceptable PX deal for my former Merc. I thoroughly recommend this dealership.

Richard - BMW X6
EXCELLENT SERVICE... very helpful throughout the purchase of my vehicle (x6) sorted any issues I pointed out prior to the sale of the car as requested and to a great standard would highly recommend
John - BMW 320d Sport Plus
" RECOMMENDED DEALER "... I contacted this garage as they had the exact car and spec l was looking for, they were a 4 hour drive from where l live, so most contact was via phone and email. So as not to waste a long journey, Elliott Cottrell sent me all the details that l required and photo images of the car, including close ups. I ended up purchasing the car and everything was exactly as described. First class.

Clare - BMW 116d
" EXCELLENT SERVICE "...This dealership prides themselves on their reputation. They are family run business who offer a friendly, helpful and professional service. I would highly recommend and I would go back to them again!
Andrew - MERC SLK 350
" EXCELLENT SERVICE "... From first contact to picking up my new car, Cottrell Motor Co Ltd have been friendly, helpful, professional and honest. I would not hesitate to buy from them again.

Gary - BMW Z4 35i
" CAN'T COMPLAIN AT ALL "... I am so happy with my BMW from Cottrell Motor Company. This is the first car I have ever had on finance and the process had been really easy and straight forward. I bought a BMW in February and I have had no issues with it at all. It was immaculate and n really good condition when I received it. I would recommend this dealership to anyone.

Marcus - VW SCIROCCO TSi
Elliot at Cottrell Motor Co was very professional, and was far away from your typical car salesman. With fair prices and a great selection of cars. I went for the VW Scirocco, very well looked after and all history provided. Car was spotless and I couldn't be happier. I would definitely be recommend this trader and will probably be returning for upgrade in the future.
Satvinder - AUDI A5 Coupe
" BRILLIANT SERVICE, GREAT TO DEAL WITH... ", Got my beautiful Audi A5 3.2 Sport from Elliott Cottrill of Cottrell Motor Co. Elliott gave me a brilliant deal and was really honest, helpful and professional. Elliott was also really helpful with my after sales queries. Thanks Elliott for giving me a great car buying experience. I'll be back! Satvinder B, Edinburgh

Andrew - BMW 325i Coupe
" Professional, Friendly, Honest "... Bought a BMW 325 coupe at the weekend (25/03/17). Dealt with Elliott who was very professional throughout the negotiations. Would definitely go back and recommend Elliott at Cottrell Motor Co to family and friends.

Nick & Val - BMW Z4
A real pleasure buying from both Elliott and Michelle. Trevelled from Cardiff to pick our car up. It was spotless in and out and runs like a dream. No hesitation in buying again from Cottrell Motor\'s when we are next looking for car.
Maggie - AUDI TT COUPE
" A TRULY ENJOYABLE EXPERIENCE " I would not hesitate to purchase another car from Elliott. Well worth the long drive and even better driving back!
Katie - AUDI A1 Sport
" GREAT SERVICE, HIGHLY RECOMMENDED "... I bought my white Audi A1 from Elliott at Cottrell Motor Co a few weeks back. Over the moon with my new car, it was a pleasure to deal with Elliott, such a lovely guy would recommend him to anyone. very polite and helpful. Will definitely be returning to Elliott for any future purchases.
Russ - BMW 320d M-SPORT
Thank you, the car is mint... May see you again sometime when i'm looking for a new one.
Mark - MINI COOPER S CAB
This is the second car I have bought from Elliott and yet again the service was fantastic. My last car a BMW Z4 was faultless for two years and it held its value very well come trade in. My new car is a mini convertible and my wife is delighted with it. I would highly recommend Cottell motors to anyone he has some lovely cars in, they are all desirable models and I will certainly be back to this dealer when I am due to change my car.
Kevin - BMW X5
Elliot was a pleasure to deal with from start to finish and I even woke him up at 6.30am to register my interest in the car! Even then he was polite and we negotiated there and then, when im sure other dealers would have told me to call back! The car was in pristine condition and totally as described. He also removed the advert once I had paid my deposit, which gave me the confidence that I was dealing with a professional company. Couldn't recommend enough and you will certainly be in safe hands if you deal with him.
Simon - Jaguar XKR
I have been looking for a particular car for sometime, here I found the exact model with the exact spec I was looking for, completely as described and priced just right. Dealing with Elliott the owner was a pleasure and I would recommend his services to anyone looking for a genuine vehicle
Andy - BMW X5
What a great experience, from the initial phone call to the car purchase. Everything was done in a nice relaxed, professional manner. I travelled all the way from Southampton and would do it all again. Great car, very fair deal and amazing service. Highly recommended.Thanks Elliot see you in 3 years for my next car.
Steve H - Audi A4
We arrived quite late to view the car we were interested in and were given the keys in order to give it a good look over without any interference or pressure even though it was the cheapest car there by a long shot. We got a very friendly, no bull service and when the car had developed a fault just within the warranty period Elliott went out of his way to make the repair as hassle free as possible for us. I would definitely buy from Cotterell's again despite the travelling distance.
KH - Mercedes SLK
Fantastic experience. Elliot was very helpful, providing us with the keys and allowing us to check out the car on our own. As others have mentioned, service is personal, very professional, polite and accommodating. Highly recommended, and thanks very much.
Maurice - Mini Cooper S
Bought a Cooper S from Elliott yesterday. Everything about the experience was first class. We were left to look the car over and nothing was too much trouble. This is a family run business and it is clear that honesty and integrity govern the way that they supply cars. I use the word supply because there was absolutely no selling involved. The deal was very fair and the cars are clearly well sourced. Buy with confidence from this excellent dealer.
Howard Page - Audi TT
A truly enjoyable experience. Very honest and reasonable with a fine choice of vehicles all in excellent condition. Any minor chips or wheel scuffs were remedied leaving all the vehicles looking pristine. I would recommend Cottrell to anyone looking for a good value sports vehicle!
John - BMW
Brilliant experience from start to finish. It was a delight not to be set upon by staff as soon as I walked on to the forecourt. Elliot handed me the keys and let me have a look around the car myself. He was polite, friendly and very knowledgable. I've already recommended this dealership to a friend and will continue to do so, great customer service.
Harry - BMW Z3
it was a pleasure to do buisness with elliot, nothing was to much trouble, with the car being as described . Even though i had 4 visits to make sure it was what i wanted very helpfull every vist with as much time as i wanted and left me to it or helped when i wasnt sure about anything a very relaxed transaction , and also help from assitant lilly , thanks guys well pleased HARRY
Lauren - BMW 123
Great to deal with, car exactly as described. Excellent service.
Margy - Audi TT
2nd time round for me to get a car off these very genuine helpful young men Elliott and Neil, good selection of decent cars. Highly recommended
John - Mercedes SLK
At my age which is well over 60+ and have had many vehicle exchanges and dealings with car salesmen. But this guy Elliott is the most genuine salesman I have ever had the pleasure of doing a deal with. The cars that he had in stock were very good low mileage and with service history and more important at a fair price. Would certainly recommend.
Phil - BMW 320d
Very professional and didn't get fed loads of bs about the vehicle which is a rarity when buying a car off a dealer. The car was very clean inside and out. The car is nearly 4 years old, you would not think that by looking at it. Thank you.
Neil
Elliott Cotterell could not have been more helpful, none of the usual car salesman bs just concise, informative and professional. A real pleasure to do business with. My only problem was that I didn't have more to spend, the cars they stock really were top end, full marks.